Policy

At TheSocialyte Consignment, our Customers complete satisfaction with their purchase is key, that’s why we guarantee the authenticity of every item on our website. If we are at all unsure of its authenticity, we refuse the item or take it directly to the designer store or another experts in this field to confirm authenticity. We do not accept or sell counterfeits.

We are a world-class luxury consignment business, and we ensure we describe each item’s true condition. Bear in mind that we sell gently used items and that slight imperfections may exist. Those conditions and details will be noted in each item’s description. Should you have question regarding an item, please contact us prior to purchasing. When you buy our merchandise, you agree to buy it in its condition.

If for some reason you are unhappy with your purchase, we will do our best to work directly with you to make things right. However, we are unable to accept returns.

All sales are final — there will be no returns or refunds.

Please take the time to inspect all photographs and descriptions given before purchase. This will help avoid any misperception. Be sure to note every detail given, as well as its overall condition. Remember designer sizes can be inconsistent so please be sure of your size in each designer’s line.

Payment
We accept cash and POS payment on delivery and with our online website, all payments are through PayPal or Debit cards. Please call us if you need to make other arrangements.

Privacy
We do not release or sell client information, including email addresses, and other personal details gathered on our website. All transactions are processed through PayPal including debit cards. PayPal does not provide us access to any card information.

Free Shipping
We provide free ground shipping throughout Lagos
You may choose to upgrade for faster delivery, at your own expense.
Please expect 3 to 5 business days on domestic delivery.
International shipping fee varies on the items. We cannot guarantee a specific arrival time, as each package must pass through customs.

Thank you for shopping at TheSocialyte Consignment.